Refund policy

Returns and Exchanges

We take every precaution to ensure that our products are safe, but in the unlikely event that you receive a defective product or an item that is not what you ordered, Please contact us via email or contact form with your order number.

We will exchange the defective product for a good one or refund your money. In such cases, we will bear the return shipping costs.

Please refrain from returning or exchanging the product in the following cases:

• The product has been used once.
• If the item is damaged or stained due to the customer's responsibility.
• If more than 7 days have passed without any special reason after the product arrives.